Challenge
An inflexible storefront made ordering difficult and pushed customers towards manual support.
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A wholesale store that gave customers more independence.
Filtrous · E-commerce & automation
Independent industry example · Summarised by Lambano Solutions from the source below. This is not a Lambano Solutions client engagement.
Approach
Filtrous moved to Shopify B2B, adding customer-specific catalogues and automated workflows with Shopify Flow.
Technology involved
Shopify B2B · Shopify Flow · ERP and CRM connections
Reported outcome
Shopify reports 27% higher organic conversion. Filtrous estimated weekly savings of 10 hours for customer support and two hours for sales.
Our takeaway
A better buying experience can improve operations as well as online sales.
A clearer path.
A stronger business.
Not sure where to start? Let’s look at your technology, find the friction and work out your next practical step.